Last updated: 26 October 2026
CGCMate does not create an account on any Arnsor server. You sign in with your existing student portal account, and all information the app downloads is stored only on your phone. This page explains how to delete it.
Delete data stored on your phone
Choose any one of these options:
1. Sign out of CGCMate
Open the app menu and tap Log out. This immediately deletes your saved Student ID and password, and all cached attendance, routine, marks, fees, notices and downloaded notice files from your phone.
2. Clear the app's data
Go to Android Settings → Apps → CGCMate → Storage → Clear data.
3. Uninstall the app
Uninstalling CGCMate removes all of its data from your phone.
Signing out of CGCMate does not change or delete your student portal account. Your official records are held by your institution, not by CGCMate or Arnsor.
Delete data held by Arnsor
The only personal information Arnsor may hold is the content of emails you send us. To have it deleted:
1. Email support@arnsor.com from the email address you used to contact us.
2. Use the subject "CGCMate – delete my data".
We will confirm and delete your messages within 30 days, except where we must keep something to comply with the law.
Advertising data
Ads in CGCMate are provided by Google AdMob, which is controlled by Google. You can reset or delete your advertising ID in Android Settings → Google → All services → Ads. To learn how Google handles advertising data, see the Google Privacy Policy.
Questions
Arnsor
Email: support@arnsor.com
Privacy Policy: CGCMate Privacy Policy